Shipping policy

Delivery

We offer FREE UK delivery on all orders over £30 via our Standard Shipping option*. Delivery is £8.99 for orders under £30. Delivery to all remote locations and Northern Ireland is £19.99 (postcodes BT, HS, GY, JE, IM, KA27, KA28, KW15, KW16, KW17, PA20, PA6, PA7, ZE). Our free delivery option takes 2-3 days.

We do also offer an expedited delivery to England and Scottish mainland option via 24hr courier if you need your order quickly – just select this at the checkout. We endeavour to dispatch same day on all orders placed before 8am. Deliveries and collections are made on weekdays only (so if you order over the weekend your order will not be collected from us until Monday and delivered on Tuesday at the earliest). We can ask the courier to leave in a safe place or with a neighbour if preferred, just add a note to your order and we will let the courier know.

Do you post abroad?

Yes, we do send plants to Europe. Deliveries outside of the UK take 7-10 working days and are made by trackable courier. Deliveries outside the UK may attract customs charges which are the responsibility of the buyer. If deliveries are returned due to customs charges not being paid the couriers may levy return charges which would be deducted from any refund.

How long does delivery take?

This depends on the service you choose. Orders sent via our standard delivery arrive within 2-3 working days. If you choose the expedited option then your order will arrive sooner. All deliveries are fully tracked via courier.

Is it safe to place an order with you?

Our site is totally safe – look for the padlock icon as you go through the checkout process. Your card details are handled by the card processor – Stripe – safely and securely. We just get a list of transactions and details of what you ordered.